How will I receive my digital files?
After completing your order a page containing your files will appear for download. Alternatively, check the email used during purchase where you will also receive a link to your PDF files. These files can be instantly downloaded to your computer where you can print/project and start sewing right away!
How do I print my PDF at home?
See our page on PDF Printing where you will find directions for printing at home. Be sure to save your files in a safe place such as an online cloud service like Dropbox.
I lost my digital pattern download email, can you resend it?
Absolutely! Email email@example.com and we will resend the files. Don’t forget to check that spam folder too.
Why don’t you offer printed patterns?
The only two options for independent companies like this is to go through a well known big box tissue print pattern brand or purchase a plotter and print yourself which is very expensive. In our studio we try to exclusively use projector printing which saves time and paper and encourage those who have the financial means to explore this option in their home.
Why is VAT being added to my digital pattern?
For customers in the EU + UK, new law requires all businesses to collect VAT on digital products purchased by any customer based in the European Union or United Kington. We are legally required to charge you VAT based on your home country.
What is your return policy?
Please contact us with any issues you have with your pattern and we will do our best to assist. If you are completely unsatisfied afterwards we will offer a full refund. firstname.lastname@example.org
Can I sell items made from your patterns or use your patterns to start my own clothing line?
All Daughter Judy patterns are to be used for home sewing / non commercial purposes only.